Shipping & Delivery
We deliver across the United Kingdom. All orders are dispatched from our UK warehouse.
Delivery Options
| Method | Cost | Estimated Time |
|---|---|---|
| Standard Delivery | £3.99 (FREE on orders over £50) | 3–5 working days |
| Express Delivery | £6.99 | 1–2 working days |
Free Delivery
Orders totalling £50 or more qualify for free standard delivery. The threshold is based on the product total before any discount codes are applied.
Dispatch Times
- Orders placed before 2pm on a working day are usually dispatched the same day.
- Orders placed after 2pm or on weekends/bank holidays are dispatched the next working day.
- Pre-order items ship on or shortly after their release date. If your order contains both in-stock and pre-order items, we may split the shipment.
Tracking Your Order
Once your order is dispatched, you'll receive a shipping confirmation email with a tracking number. You can also check order status in your account.
Delivery Issues
If your order hasn't arrived within the estimated delivery window:
- Check your tracking link for the latest status
- Check with neighbours and any safe places around your property
- If it's been more than 7 working days since dispatch, contact us and we'll investigate
International Delivery
We currently deliver within the UK only. We're working on international shipping — sign up to our newsletter to be notified when it launches.